Frequently Asked Questions

You’re not the only one who asked so we put all the answers here :)

  • TAG Rewards is TAG Restaurant Group’s free loyalty program that lets you earn rewards for qualifying purchases at participating locations. 

  • All bubu, HashTAG, Los Chingones, and TAG Burger Bar locations.  

  • All bubu, HashTAG, Los Chingones, and TAG Burger Bar locations, both in-store and through direct online ordering.

  • Sign up is free and easy. Join in-store via QR code or online through the Sign Up buttons on this site.

  • No. TAG Rewards is completely free to join. 

  • Yes! You will receive $10 off your next purchase for signing up.  

  • Members earn 1 point for every $1 spent on qualifying purchases, excluding taxes, tips, gift cards, catering deposits, third-party orders, and delivery fees. 

  • Once you earn 120 points, they automatically convert into a $10 reward that you can use towards a qualifying purchase on your next visit.  

  • Let your cashier/server know you are a TAG Rewards member before checkout or apply the reward online during checkout. Please make sure you are signed into your loyalty account.

  • Rewards may be stacked unless the specific offer states otherwise. 

  • These $10 rewards expire after 90 days, unless otherwise specified. Expired points or rewards cannot be reinstated. Points will automatically convert when you reach the 120-point threshold.  Additional rewards have expiration dates that will be clearly communicated upon earning.

  • Not typically. Alcohol eligibility depends on local regulations. In some locations, alcohol purchases cannot earn rewards or be eligible for redemption. 

  • Each guest may have only one loyalty account. Points cannot be combined, transferred, or shared between accounts. 

  • Accounts with no earning or redemption activity for 12 consecutive months may be considered inactive. If your account becomes inactive, any unused points will expire, and the account may be subject to removal. 

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